Satisfaction Rating

Customer Satisfaction: Our Priority

At Beltone Dallas Fort Worth (DFW), we appreciate every customer’s business, which is why we care so much about your satisfaction with our services. We know your ability to hear can significantly affect both your happiness and comfort in life. As a result, we desire to help you in the most compassionate and considerate ways to ensure you can hear clearly in your life.

95% or Better Patient Satisfaction Rating

  • 99% reported they were satisfied with our customer service
  • 98% reported they were satisfied with the ease of making appointments
  • 98% reported they were satisfied with our Employee’s knowledge of hearing aids
  • 96% reported they were satisfied with our convenient office locations
  • 95% reported they were satisfied with our live demonstrations of hearing aids

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What Our Patients Say About Us

Here at Beltone DFW, we take pride in listening to what our customers say about their interactions with our employees and how we operate our business. In accordance, we consider each of the customer’s thoughts when we reflect on our operations at Beltone, which is why 95% of our patients are satisfied with our service.

I love this location a lot! and my hearing aids has lasted 4 years for hearing aids that was supposed to only last 3 years.
Lali Almendariz ,
My father-in-law had an excellent experience here. They refit his hearing aids (which never really fit correctly) and were able to increase their capacity to the next level (he was previously told that they were maxed out). Highly recommend this location!
Brittany Pedigo ,
Brenda was super helpful and kind. Thank you for taking the time to help us! We Greatly Appreciated it!!!
Alissa-Joy Johnson ,
They were able to clean my mother's hearing aids at no cost to her. Had a new lady in the office that day that was really scattered all over the place and repeated I am new in the office 8 times before taking mom's hearing aids to be cleaned. They need some help.
Torie Thieman ,
I went in to buy some buds for my VA phonak hearing aids and a wonderful person named Jackie fixed my hearing aids and did not charge. The VA supplies mine but sometimes it's hard to get supplies. I really appreciate this store and wanted to show it.
Pete Sawyer ,

The Way Customers Are Valued

We know life can seem like a hassle for a person with hearing problems, which is why our goal is to make buying hearing aids as hassle-free as possible. When providing you with hearing care, we’ll put our best work and effort into finding the right hearing aids for you and your situation. Our promise to you is that we’ll listen to any concerns you may have when discussing your hearing.

In addition, we also promise to politely share with you our knowledge and insight of hearing aids so that you can consider all options for your hearing. Lastly, we also promise to be completely honest when disclosing our professional opinion about what’s best for your hearing care.

Visit us at Beltone DFW and experience the satisfaction we strive to provide to all of our customers. Let us get to work for you by providing the best possible hearing care for your happiness and comfort in life.

Call today for a free hearing screening at (888) 958-8432, or schedule an appointment online.

Our Promise